If you are returning an item from outside the UK, please note that this is at your own risk and expense - we recommend emailing in first to check whether a return is necessary and whether we would reimburse any return costs. We do not offer a 'price promise' on our products. Please note, that for items in multibuy offers (for example, 3 for 2 tees), the cheapest item can only be exchanged for an item of equivalent value.

We recommend checking all items in your order thoroughly BEFORE trying them on. If you cannot print the returns form and label, you can handwrite out the form details (with all the same information as the printable form), while the Returns label can be printed out by your local Post Office - you just need to show them the QR code on your phone or mobile device. You can get all the information you need (and download the Exchange/Refund form for UK orders) on our Returns page. For faulty or incorrect items in international orders, please email our team first - they will be able to assist with any issues. Please note, after receipt, it may take up to 28 days to process your return.įor UK orders, we offer a free returns service - we do not reimburse other methods of shipping back to us.įor international orders, we do not refund postage costs unless the garment is faulty or we have made a mistake with your order. You can have a refund or make an exchange up to 30 days after purchase. If you are eligible for a refund, ATMS staff will process your refund directly through the Laybuy platform and your Laybuy payment schedule will be adjusted or cancelled to reflect the refunded amount.If you're not 100% happy with your purchase from Insert Coin, we will do all we can to make it better. Items purchased using Laybuy are covered by ATMS’s Returns Policy. Laybuy will assign you a $120 limit if you don’t have a credit score. Your limit is assigned through the Laybuy instant credit check when you sign up. To use Laybuy, simply select Laybuy as your payment option at the checkout or visit /consumer to create your account.Īny NZ resident over 18 with a current debit or credit card.

Laybuy lets you receive your purchase now and spread the total cost over six weekly automatic payments, interest free.

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